Legal documents

Privacy Policy

Last updated: 29 May 2026

01Data Controller

The controller of personal data collected through this website is (hereinafter referred to as the "Controller"):

FHU „CREATIVE" Adam Zientek

Jasna 8, 43-180 Orzesze, Silesian Voivodeship, Poland

Tax ID (NIP): 6351611301  ·  REGON: 240932887

Phone: 537 370 377

02What data we collect and why

We process only the data necessary to provide our services or which you voluntarily supply to us.

DataPurposeLegal basis (GDPR)
Full nameIdentifying the enquirer, return contactArt. 6(1)(b) – steps prior to entering a contract
Phone numberContact to discuss details and confirm bookingArt. 6(1)(b) – steps prior to entering a contract
Route, date, number of passengersPreparing a quote and organising transportArt. 6(1)(b) – steps prior to entering a contract
Message contentHandling the enquiryArt. 6(1)(b) – steps prior to entering a contract
Analytics data (GA4)Traffic analysis, improving the websiteArt. 6(1)(f) – legitimate interests of the Controller

03Contact form

Data entered in the contact form (name, phone, route, date and additional information) is sent by e-mail to the Controller via the EmailJS service (emailjs.com). This data is not stored on the website's servers or in any database – it goes directly to the Controller's e-mail inbox.

Providing a name and phone number is required to submit an enquiry. Other fields are optional and help us prepare a more accurate offer.

04Google Analytics 4 and cookies

This website uses the Google Analytics 4 service (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), which collects anonymous statistical data about visits: number of sessions, traffic sources, pages viewed, time spent on the site and device type.

Google Analytics uses cookies and similar tracking technologies. Data is processed on Google's servers in accordance with Google's Privacy Policy.

You can block Google Analytics by installing the browser add-on: Google Analytics Opt-out Browser Add-on.

We do not use any other marketing or tracking cookies.

05Recipients of data

Personal data may be shared exclusively with:

We do not sell, share or transfer your personal data to any other third parties, unless required by law.

06Data retention

Data from the contact form (in the form of e-mail messages) is retained by the Controller for the period necessary to handle the enquiry and any resulting service, and thereafter for the period required by law (e.g. accounting records – 5 years).

Analytics data collected by Google Analytics is retained for 14 months in accordance with GA4 default settings.

07Your rights

Under the GDPR you have the following rights:

To exercise any of the above rights, please contact the Controller by phone: 537 370 377

You also have the right to lodge a complaint with the relevant supervisory authority in your country of residence if you believe that the processing of your data violates GDPR.

08Data security

The website is served via Firebase Hosting (Google LLC) with HTTPS protocol, ensuring encryption of data in transit. The Controller applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction.

09Changes to this Privacy Policy

The Controller reserves the right to amend this Privacy Policy. Any changes will be published on this page with an updated date in the header. Continued use of the website after changes are made constitutes acceptance of those changes.